PRIVACY POLICY

Mountain Remedy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.mountainremedy.com (the “Site”), or engage with us online or offline. By using the Site, you consent to the practices described in this policy.


Cookies and Analytics

We use cookies and similar tracking technologies on our website to operate the site, understand how it is used, and improve our services.


Cookies are small text files that are stored on your device when you visit a website. Some cookies are strictly necessary for the site to function (for example, to keep you logged in or remember items in your cart). Others are optional and help us analyze site traffic and usage.


We use Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as your IP address (which may be truncated or anonymized where possible), device identifiers, browser type, pages visited, and time spent on pages. Google uses this information to provide us with aggregated reports about website traffic and usage.


We do not use Google Analytics to show you third-party ads on other websites, but the data may still be considered personal information under applicable law. For more information about how Google handles data, please see Google’s privacy policy.


You can control cookies through your browser settings, including blocking or deleting them. You can also opt out of Google Analytics by installing Google’s opt-out browser add-on or by using a browser that limits tracking.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, mailing address
  • Date of birth or age (to verify legal age)
  • Payment and billing information
  • Government-issued ID (if required for compliance)

Non-Personal Information

  • Browser type and version
  • IP address and geolocation
  • Device identifiers
  • Site usage data (pages visited, time on site, etc.)


2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders and process payments
  • Communicate with you about your account or orders
  • Provide customer support
  • Improve our website, products, and services
  • Send marketing communications (only with your consent)
  • Comply with legal and regulatory requirements


3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Trusted third-party service providers (payment processors, delivery services, analytics tools)
  • Government agencies or law enforcement if required by law
  • Business partners, only with your explicit consent


4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.


5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or correct your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Limit the use of sensitive personal information

To exercise any of these rights, please contact us at info@mountainremedy.com.

6. Data Security

We implement industry-standard security measures to protect your data. However, no transmission over the internet is 100% secure.


7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.


8. Children’s Privacy

This Site is not intended for individuals under the age of 21. We do not knowingly collect data from minors.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.


10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
 Email: info@mountainremedy.com